Terms and Conditions
Welcome to Modabrit. These Terms & Conditions explain the rules and responsibilities that apply when you access our website or purchase products from our store.
By using our website or placing an order, you acknowledge that you have read, understood, and agreed to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.
1. About Our Store & Services
Modabrit is an online retail store offering fashion and lifestyle products through our website.
Our services include:
Browsing and purchasing products
Secure online checkout
Order processing and fulfillment
Delivery assistance
Customer support
Returns and refund assistance
We are committed to providing a safe, reliable, and transparent shopping experience for every customer.
2. Acceptable Use of Our Website
By using our website, you agree to:
Use the website only for lawful purposes.
Provide accurate and up-to-date information.
Respect the security and functionality of our website.
Avoid any activity that could disrupt, damage, or interfere with our services.
Refrain from attempting unauthorized access to any part of our systems.
Orders should only be placed by individuals who are legally permitted to enter into binding agreements under applicable laws.
3. Service Availability
To maintain a secure shopping environment, we reserve the right to refuse service, limit website access, or cancel orders when necessary.
This may occur if we reasonably believe there is:
Fraudulent activity.
Misuse of our services.
A violation of these Terms & Conditions.
Security risks or suspicious behaviour.
We may also modify, suspend, or improve certain website features without prior notice whenever required for operational or security purposes.
4. Information Available on Our Website
We make every reasonable effort to ensure that the information displayed on our website is accurate and current.
This includes:
Product names
Descriptions
Images
Pricing
Product availability
Shipping information
Despite our efforts, occasional errors or updates may occur. We cannot guarantee that every piece of information will always be completely accurate or free from unintended mistakes.
5. Prices, Promotions & Product Updates
Prices, promotional offers, and product availability may change from time to time without prior notice.
We reserve the right to:
Update product prices.
Modify promotional offers.
Add or remove products.
Improve website content and services.
Any changes made after an order has been successfully confirmed will not affect that completed purchase unless required by law.
6. Product Availability
We strive to display product images, colours, and descriptions as accurately as possible.
However, slight variations may occur due to:
Screen brightness or display settings.
Device differences.
Lighting used during product photography.
All products remain subject to availability.
If an item becomes unavailable, we may:
Limit purchase quantities.
Remove the product from sale.
Cancel affected orders and notify the customer accordingly.
7. Order Confirmation & Acceptance
After placing an order, you will receive an order confirmation email acknowledging that your purchase request has been received.
Receiving an order confirmation does not automatically mean your order has been accepted for shipment.
We may decline or cancel an order for reasons including:
Payment authorization issues.
Incorrect pricing or product information.
Suspected fraudulent activity.
Stock unavailability.
If an order cannot be fulfilled after payment has been received, we will notify you promptly and arrange an appropriate refund where applicable.
8. Delivery Information
At present, Modabrit delivers orders within the United Kingdom.
Estimated delivery times shown on our website are provided as guidance only and may vary due to circumstances beyond our reasonable control, including:
Courier delays.
Severe weather.
Public holidays.
Operational disruptions.
Customers are responsible for providing complete and accurate shipping information during checkout.
For complete delivery details, please refer to our Shipping & Delivery Policy.
9. Returns, Refunds & Exchanges
We want every customer to shop with confidence.
Eligible returns, refunds, and exchanges are handled according to our Returns, Refunds & Exchanges Policy.
Customers should contact our support team before returning any item. Once a return request has been approved, return instructions and, where applicable, a prepaid return shipping label will be provided.
Refunds and exchanges are subject to:
Return eligibility.
Product condition.
Compliance with our return policy.
For complete instructions, please review our Returns, Refunds & Exchanges Policy.
10. Billing & Customer Information
To ensure successful order processing, customers are responsible for providing complete and accurate information during checkout.
This includes:
Billing details
Shipping address
Contact information
Payment information
Incorrect, incomplete, or outdated information may result in order delays, cancellations, or delivery issues.
To help protect our customers and our business, we reserve the right to decline or cancel transactions that appear suspicious or require additional verification.
11. Secure Payment Processing
All payments made through our website are processed using secure and encrypted payment systems provided by trusted payment service providers.
For your protection, we do not store complete debit or credit card details on our servers.
Payment information is handled securely using industry-standard security measures during the checkout process.
12. Third-Party Services
To operate our online store efficiently, we work with carefully selected third-party service providers that assist with essential business operations.
These services may include:
Secure payment processing
Shipping and delivery services
Website hosting and maintenance
Analytics and performance monitoring
Website security and fraud prevention
Each provider only receives the information necessary to perform its services and is expected to protect customer information appropriately.
While we choose reliable partners, we cannot accept responsibility for service interruptions or issues that are solely caused by independent third-party providers.
13. Links to External Websites
Our website may occasionally contain links to third-party websites or services for your convenience.
These external websites operate independently from Modabrit, and we are not responsible for:
Their content
Their privacy practices
Their security measures
Their products or services
Visiting third-party websites is done at your own discretion, and we encourage you to review their policies before providing personal information.
14. Customer Reviews & Suggestions
We welcome honest feedback from our customers to help us improve our products and services.
By submitting reviews, comments, suggestions, or other feedback, you agree that:
Your feedback may be used to improve our services.
Submitted content should be truthful and respectful.
Content must not include unlawful, offensive, abusive, or misleading material.
We reserve the right to edit or remove any content that violates these standards or is considered inappropriate.
15. Protection of Personal Information
Your privacy is important to us.
Any personal information collected through our website is handled in accordance with our Privacy Policy and applicable data protection laws.
We use appropriate technical and organizational measures to help protect customer information against unauthorized access, misuse, or disclosure.
16. Corrections & Website Updates
Although we work carefully to maintain accurate information, occasional errors may appear on our website.
These may include:
Typographical mistakes
Pricing errors
Product description inaccuracies
Inventory availability updates
We reserve the right to correct these errors, update information, or cancel affected orders where necessary without prior notice.
17. Prohibited Use of Our Website
When using our website, you agree not to engage in activities that could harm our business, customers, or website.
Prohibited activities include:
Fraudulent or deceptive conduct
Illegal activities
Unauthorized access or hacking attempts
Sending spam or harmful software
Infringing intellectual property rights
Interfering with website functionality
Violation of these rules may result in suspension of access, cancellation of orders, or legal action where permitted by law.
18. Service Availability Disclaimer
Our website, products, and services are provided on an "as available" and "as applicable" basis.
While we make every effort to maintain reliable services, we cannot guarantee that:
The website will always be available without interruption.
Every feature will operate without technical issues.
All information will remain completely free from errors at all times.
Customers use our website at their own discretion, and we continually work to improve its reliability and performance.
19. Limitation of Liability
To the fullest extent permitted by applicable law, Modabrit will not be responsible for any indirect, incidental, special, or consequential losses resulting from the use of our website, products, or services.
This includes, but is not limited to:
Delivery delays beyond our reasonable control.
Temporary website interruptions.
Technical issues affecting website access.
Delays caused by third-party service providers.
Nothing in these Terms is intended to exclude or limit any rights that customers may have under applicable consumer protection laws.
20. Customer Responsibility
By using our website, you agree to use our services responsibly and in accordance with these Terms & Conditions.
You accept responsibility for any losses or claims resulting from:
Violating these Terms.
Misusing our website or services.
Engaging in unlawful or fraudulent activities through your account.
21. Validity of These Terms
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable under applicable law, that provision will be separated from the remaining Terms.
All other sections will continue to remain valid and fully enforceable.
22. Suspension or Termination of Access
We reserve the right to suspend, restrict, or terminate access to our website or services if we reasonably believe that:
These Terms & Conditions have been violated.
Fraudulent or suspicious activity has occurred.
Our website, customers, or business operations may be placed at risk.
Customers may stop using our website and services at any time.
23. Complete Agreement
These Terms & Conditions, together with our related store policies, including our Privacy Policy, Delivery Policy, Return & Refund Policy, Payment & Billing Policy , and Cookie Policy, represent the complete agreement between Modabrit and our customers regarding the use of our website and services.
24. Applicable Law
These Terms & Conditions are governed by the laws of the United Kingdom.
Any dispute arising from the use of our website or services will be handled in accordance with the applicable laws and regulations of the United Kingdom.
25. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect:
Changes in applicable laws or regulations.
Improvements to our website.
Updates to our products or services.
Operational or business changes.
The latest version will always be available on this page, and we encourage customers to review these Terms periodically.
26. Ownership of Website Content
Unless otherwise stated, all content available on the Modabrit website, including but not limited to:
Website design
Logos
Product images
Graphics
Written content
Icons
Branding materials
is owned by Modabrit or used with appropriate permission and is protected under applicable copyright and other intellectual property laws.
Without our prior written permission, you may not:
Copy
Reproduce
Modify
Republish
Distribute
Sell
Use website content for commercial purposes
Unauthorized use of our website content may result in legal action where permitted by applicable law.
27. Contact Information
If you have any questions regarding these Terms & Conditions or any of our store policies, please contact our customer support team.
Business Name: Modabrit
Website: https://modabrit.shop/
Business Email: support@modabrit.shop
Phone Number: +44 7861 685788
Business Address: 213 Jiggins Ln, Birmingham B32 3EP, United Kingdom
Business Hours: Monday – Friday 9:00 AM – 5:00 PM (GMT+1)
Customer Support Hours: Monday – Friday 9:00 AM – 5:00 PM (GMT+1)
Live Chat: Available