Privacy Policy
Your Privacy Matters
At Modabrit, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. We believe every customer deserves a secure, transparent, and trustworthy shopping experience.
This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it when you visit our website. By accessing or using our website, you agree to the practices outlined in this Privacy Policy.
1. Why We Collect Personal Information
We collect only the information that is necessary to provide our services and operate our online store efficiently.
Your information allows us to:
Process and fulfill your orders accurately.
Deliver products to your selected address.
Communicate with you regarding purchases, shipping updates, and customer support.
Protect our website against fraud and unauthorized activities.
Meet legal, tax, payment, and security obligations.
Improve our website, products, and overall customer experience.
Share relevant offers, promotions, and product recommendations when appropriate.
We are committed to collecting only the information required to provide a reliable and secure shopping experience.
2. Personal Information We May Collect
When you browse our website or place an order, we may collect the following types of information.
Information You Provide to Us
Information you voluntarily provide may include:
Full Name
Email Address
Phone Number
Billing Address
Shipping Address
This information is necessary to process your purchases and deliver your orders successfully.
Secure Payment Details
Payments are processed securely through trusted payment providers. For your security, we do not store your complete debit or credit card information on our servers.
Information Collected Automatically
Certain information may be collected automatically while you use our website, including:
Browser and device information
IP address
Website usage and browsing activity
Pages viewed
Shopping cart information
Cookies and similar technologies
Customer Communication Records
If you contact us through email, live chat, contact forms, or customer support, we may retain those communications to assist with future inquiries and improve our services.
3. How We Use Your Personal Information
We use your personal information only for legitimate business purposes.
Your information may be used to:
Process and confirm orders.
Arrange shipping and delivery.
Send order confirmations and tracking information.
Respond to customer support requests.
Improve website functionality and user experience.
Detect and prevent fraudulent transactions.
Comply with legal and regulatory requirements.
We never sell, rent, or trade your personal information to third parties for marketing purposes.
4. When We Share Your Information
To provide our services effectively, we may share limited information with trusted third-party service providers.
Secure Payment Processing
We work with secure payment processors to complete transactions safely. Payment information is encrypted and handled directly by the payment provider.
Please Note: We do not have access to or store your complete payment card details.
Shipping and Delivery Partners
To deliver your orders, we may share your name, shipping address, and contact number with trusted courier and logistics providers.
Website Hosting & Store Operations
Our online store is operated using a secure eCommerce platform and trusted service providers that help us with:
Website hosting
Store management
Order processing
Secure checkout
Technical maintenance
Performance monitoring
These providers only receive the information necessary to perform their services and are expected to protect your information appropriately.
Legal Requirements and Compliance
We may disclose personal information if required to comply with applicable laws, legal proceedings, court orders, government authorities, or law enforcement agencies.
Information may also be shared when necessary to:
Protect our legal rights.
Prevent fraud or unlawful activities.
Enforce our policies.
Meet regulatory obligations.
Whenever possible, we only disclose the minimum amount of information required by law.
5. Cookies and Website Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
Remember items in your shopping cart.
Save your preferences.
Improve website performance.
Understand visitor behavior.
Enhance website functionality.
Cookies cannot access files stored on your personal device.
You may disable cookies through your browser settings; however, some features of our website may not function properly afterward.
6. Keeping Your Information Secure
Protecting your information is one of our priorities.
We use appropriate security measures, including:
SSL encryption
Secure payment processing
Restricted access to customer information
Regular security monitoring
Website maintenance and protection
Although no online system can guarantee complete security, we continuously work to protect your personal information using industry-standard practices.
7. Your Privacy Choices and Rights
Depending on applicable laws, you may have the right to:
Request access to your personal information.
Correct inaccurate information.
Update your account details.
Request deletion of your personal data where legally permitted.
Withdraw marketing consent.
Ask questions about how your information is processed.
We will respond to eligible requests within a reasonable time frame.
8. Our Commitment to Transparency
At Modabrit, we believe in honest and transparent business practices.
Our commitment includes:
Clear communication with customers.
Responsible handling of personal information.
No hidden data collection practices.
No unauthorized sharing of customer information.
Collecting only the information necessary to operate our business.
9. Protecting Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.
Parents or guardians who believe their child has provided personal information may contact us at any time.
10. Changes to This Privacy Notice
We may update this Privacy Policy from time to time to reflect:
Changes in legal or regulatory requirements.
Website improvements.
Updates to our business operations.
New products or services.
Any changes will be published on this page together with the updated effective date. We encourage customers to review this Privacy Policy periodically.
11. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.
Business Name: Modabrit
Business Email:
Phone Number: +44 7861 685788
Business Address: 213 Jiggins Ln, Birmingham B32 3EP, United Kingdom
Business Hours: Monday – Friday 9:00 AM – 5:00 PM (GMT+1)
Customer Support Hours: Monday – Friday 9:00 AM – 5:00 PM (GMT+1)
Live Chat: Available