Contact Us
At Modabrit, we are committed to providing clear communication and helpful customer support. If you have any questions about our products, orders, shipping, returns, or general enquiries, we're here to help.
You can contact us using the details below, and we'll respond as soon as possible during our business hours.
Customer Support
Business Name: Modabrit
Email: support@modabrit.store
Phone: +44 7861 685788
Business Hours
Monday to Friday: 9:00 AM – 5:00 PM (UK Time)
Saturday and Sunday: Closed
Business Address
Modabrit
213 Jiggins Ln, Birmingham B32 3EP, United Kingdom
Response Time
We aim to respond to most customer enquiries within 1–2 business days. Response times may be longer during weekends, public holidays, or periods of increased enquiry volume.
How We Can Help
Our customer support team can assist you with:
- Product information
- Order enquiries
- Shipping and delivery questions
- Returns and refunds
- Payment enquiries
- General customer support
Before Contacting Us
To help us assist you more efficiently, please include the following information when contacting us about an order:
- Your full name
- Order number (if available)
- A brief description of your enquiry
Providing these details helps us locate your order and respond more efficiently.
Customer Support Commitment
We are committed to providing:
- Clear and timely communication
- Helpful customer support
- Accurate information about our products and services
- Fair assistance in accordance with our store policies
For information about shipping, returns, refunds, privacy, or terms of service, please refer to the relevant policy pages available on our website.